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Getting ready for Universal Credit

Universal Credit merges several benefits and credits into a single payment replacing a number of existing benefits and tax credits. From November, all new applications must be made through Universal Credit.

The changes mean that:

  • all new applications must be done online,
  • applicants must have a bank account
  • claimants will be responsible for managing their own changes and making their own payments such as rent and housing costs.

Universal Credit will be managed by the Department for Work and Pensions. Council officers will be on hand to offer general advice and assist people with setting up their own accounts and with online form filling. Benefit applicants will be able to use computer terminals in council reception areas.

More information is online at:  www.westoxon.gov.uk/universalcredit or by calling 01993 861030.


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